SiteLock is a service that performs daily scans of a website to identify vulnerabilities and protect against threats like viruses, cross-site scripting, SQL injection and even email blacklisting. The SiteLock™ Trust Seal provides customer confidence and increases your sales and conversions.

SiteLock performs a Deep 360 Scan that encompasses:

• Reputation monitoring
  Ensures the reputation of the website is intact and communication to visitors and customers is uninterrupted.
• Malware blacklist
  Monitors search engine and proprietary malware lists to make sure the site is not blocked by search engines and browsers.
• Spam blacklist
  Ensures that e-mails reach customers' inbox (not their Spam folder), SiteLock verifies e-mail addresses, domains, and email servers against lists used by popular email tools to identify spam.
• SSL Verification
  Ensures users do not see a certificate warning or error when visiting your site.
• Network security
  Validates the security of the network by making sure there is no opportunity for hackers to access the server.
• Customer data protection (SQL & XSS)
  Performs forward- and backward-looking scans to make sure current and future visitor/customer data on the site is secure.
• Application security
  Certifies the validity of the business and provides a certification badge to display to website visitors to let them know the business or website is legitimate.
• Business Verification
  Ensures the reputation of the website is intact and communication to visitors and customers is uninterrupted.
• Domain ownership
  Ensures that the domain owner is in control of the website domain.
• Postal Address
  Verifies that the site owner can receive and respond to postal mail, such as customer payments or inquiries.
• Phone Verification
  Ensures that there is a phone number where customers can report issues or request additional products or services.

Site visitors will not be alerted to any problem. The SiteLock seal will simply continue to display the date of the last good scan of the website site. If the site owner fails to rectify the problem, within a few days SiteLock will remove the seal from the site and replace it with a single pixel transparent image. At no point will SiteLock display any indication to visitors that a website has failed a scan.

Yes.

No. SiteLock scans won't impact the performance of a website. The SiteLock seal has no impact on load times.

The Virus scanner works by pulling the files from our daily scans and comparing them to an industry-leading database of virus signatures to determine if there is any match between your site and known malicious code. Because this is an intensive process and it is important to avoid an impact to your website’s performance, the scan is done on a rolling basis, downloading a piece of your site each day. For most sites, this process completes within 30 days.

Users simply include the JavaScript snippet that SiteLock provides in the footer area of their site or template.

The Site Lock product will be active once the user has paid for and configured the service, by entering the required account information.

• A welcome email is sent out from SiteLock - The email contains instructions for installing the SiteLock certificate on their website.
• Phone verification is attempted within 1 hour.
• A scan of the clients website will take place within 24 hours.

When the scan has been completed, the client can add the SiteLock seal to their website.